Problem Solver

Our long-term focus on businesses that are just like yours, both in the products you sell, as well as the size of your company, gives you the assurance that your goals will be met.

Take your business to the next level

I need to maintain selling prices more easily

Sophisticated Price Matrix enables DDI's flexible pricing and costing to adapt to your company's pricing structure, accommodating an unlimited number of list and discount, cost plus and contract pricing structures. Set up pricing for customer categories or individual customers, with support for contracts, mark-ups, list-less discounts, bracket pricing and more.

I want to improve our Customer Service

Order management module tracks extensive sales history, instantly providing customer service and purchasing personnel with details of previous purchases, quantities and prices.

Integrated Point-of-Sale system provides the features and workflow you need to combine your wholesale distribution business with profitable walk-up and retail trade. Outstanding showroom functions include deposit management and cash sale handling.

Cross-linked sales to purchasing provides single-screen information on special order status, delivery date and warehouse staging.

Real-time inventory display throughout the system provides single-screen access to your stock status. No drill down required for critical on-hand and on-purchase order info.

I need to improve my purchasing and inventory situation

Automated purchasing triggers based on system-calculated minimums and reorder quantity ensures tightly controlled inventory levels and improved ROI. Demand forecasting automatically maintains inventory minimums. Streamline purchasing with e-mailed low-inventory notification, and on-screen replenishment worksheet. DDI System’s unique PO projection worksheet provides a single screen view of your purchase order, displaying more than a dozen key forecasting parameters and exception flags.

Emergency procurement improves and automates inter-office communication, eliminating overlooked or lost requests, minimizing follow-up communications, promoting better work habits, and ultimately delivering outstanding customer satisfaction.

Non-stock item management enhances your ability to provide non-stock sales without inadvertently building unwanted inventory. Improves sales force accountability too!

Discover and ditch dead stock with DDI's automatic inventory ranking. The system will rank your inventory according to industry leading business rules, providing a clear picture of which inventory items are important, not so important and truly dead stock. Many distributors pay for their technology investment with this alone!

Returned goods management walks customer returns through a well-defined and controlled process, ensuring that vendor returns are never over looked, and desired handling fees are imposed.

Product data-file integration helps Plumbing and Electrical distributors load and manage hundreds of thousands of items in their DDI System Product Library. DDI System's exclusive, built-in data mapping utilizes manufacturer-provided product data for economical, client-driven content creation.

I2 eDataFlex integration provides easy-to-implement, automated content and pricing data.