Products & Services The Right Choice Implementation The DDI Difference
Solutions PHCP, HVAC and Waterworks Janitorial Paper and Packaging Safety and Industrial Electrical and Lighting Food Equipment Retail Showrooms Stocking Rep's Related Industries
Products & Services Product Information: inform 2008Webinars Professional Services
Designed for Independent Distributors
DDI System

Products & Services

DDI System Professional ServicesWebinars
DDI inform 2008 Inventory Management Order FulfillmentCustomer Relationship Management

Showrooms and Point-of-Sale

Operations Workflow Management Event Messaging File-Free Operations Business Analysis Product Content Data Import Accounting

Supply Chain Integrations

E-Commerce
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Operations Workflow Management

DDI's inform helps distributors achieve significant improvements in warehouse and order fulfillment operations. By introducing new processes and retraining your staff, DDI System helps you streamline your operations and communications. By gaining greater control of your workflow, you service your customers better, eliminate paper and filing, and dramatically reduce costs from clerical processing.

Move your orders from entry through stock receipt and delivery, with optional integrations for Wireless Warehouse bar coding, electronic signature capture, UPS and FedEx integration, labeling, Electronic Data Interchange (EDI), and customer-driven customizations.

Tailored Workflow to Fit Your Operations
Inform 2008 recognizes the unique needs of your company and customers, allowing you to define an order fulfillment workflow that ensures accuracy, minimizes clerical steps, and keeps your customer service group informed.

Sample Order Fulfillment  Configuration For more information move the mouse on the boxes below.

Sales Order Entry DDI System Single-sheet pick ticket DDI System Order Picking
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Ship Confirm DDI System Delivery Document, Truck Manifest DDI System Deliver order and capture signature

 

Accurate Order Tracking
Track order status from printing through picking, checking, loading and delivery. System generated
task-specific forms eliminate multi-part paper, ensure consistency and minimize repetitive data entry.

Detailed customer order status tracks orders from initial entry through every state of fulfillment. Twelve status codes provide customer service personnel with an at-a-glance summary before drilling-down for complete pick and delivery status.