E-Commerce

Industrial and Fasteners

DDI System
Inventory Mgmt Order Fulfillment Pricing Accounting / Financial Reporting File Free Operations Event Messaging Customer Relationship Mgmt Business Analysis E-Commerce Warehouse        Mgmt System Showroom / POS Supply Chain Integration
Support Services Associations and Buying / Marketing Groups Webinars Take The Next Steps

Inform e-Commerce - A Fully Integrated e-Commerce Solution

Inform e-Commerce (formerly FastWeb), combines the power of your complete back-end distribution software with unparalleled e-commerce functionality and top notch customer service tools.

E-Commerce - A real-time web-enabled storefront directly connected to your inform software system:
  • Using your existing product and customer files, your inform e-Commerce storefront eliminates complex e-commerce development and additional file uploads.  DDI's easy-to-use control panel circumvents the need for HTML and web design experience.
  • Real-time inventory driven by DDI's inform software guarantees accuracy and avoids additional time-consuming tasks.
  • Customer-specific pricing and account details automatically populate based on individual login.
  • Purchase histories are instantly saved onto the customer Order Pad providing fast-order capability of frequently purchased items.
  • Featured products, related items, and accessory item suggestions appear on all product pages driving additional sales and increasing customer service.
Customer Invoicing
Customer Service - A Virtual Service Desk that Never Closes:
  • Advanced customer reporting features provide a snapshot of accounts in a graphical user-friendly environment.
  • Customers can view purchase histories based on ship to addresses and run reports with unlimited date criteria.
  • Uniquely view all current orders and history regardless of order placement method to get a total picture of outstanding orders.
  • Customer account manager's access their invoice summary including A/P aging, unpaid invoices, paid invoices, and more.  Invoice copies can be emailed to themselves at anytime.

Inform's synchronization of accounting, purchasing, pricing, inventory management, wireless warehouse, CRM, and sales opportunity forecasting is now combined with outstanding e-commerce functionality and a virtual customer service desk to maximize your sales and increase customer communications.