Problem Solver

I want to improve our Customer Service

AutoQuotes integration, available both for project import as well as FEDA Member product file linking, streamlines project creation and procurement. Eliminates double entry of AutoQuotes projects. FEDA Membership adds access to the entire AutoQuotes item file, streamlining the process of maintaining current pricing on over 250,000 products.

OrderPad provides customer-specific product searches

Integrated purchasing and sales orders provide single-screen information on special order status and delivery date

Opportunity Manager keeps customers well stocked and locks out your competition

Real-time inventory display during order entry, price quotes, and price inquiry provides single-screen access to your stock status. No drill down required!

I need to maintain selling prices more easily

Sales-History Based Pricing
DDI’s flexible pricing and costing adapts to your company’s pricing structure, while aDDIng Margin Manager benefits that eliminate ‘profit-leakage’. Set up personalized pricing for every customer, with support for contracts, margin pricing, mark-ups, list-less discounts, bracket pricing and more.

Price Change Management

Price Change Notification system enables you to easily inform customers of pending price increases, while eliminating profit leakage during order entry when a new selling price is overlooked, or from customer price deductions.

Tracking sales and providing proof-of-delivery to manufacturers can mean days of paperwork every month and potential lost revenue. DDI tracks rebates for you, with support for fixed, deviated cost, and percentage rebates, with or without deviated selling price. DDI calculates rebates and generates consolidated rebate reports for each vendor.

I need to improve my Purchasing and Inventory situation

Automated purchasing triggers based on system-calculated minimums and reorder quantity ensures tightly controlled inventory levels and improved ROI. Demand forecasting automatically maintains inventory minimums. Streamline purchasing with e-mailed low-inventory notification, and on-screen replenishment worksheet. DDI System’s unique PO projection worksheet provides a single screen view of your purchase order, displaying more than a dozen key forecasting parameters and exception flags.

Emergency procurement improves and automates inter-office communication, eliminating overlooked or lost requests, minimizing follow-up communications, promoting better work habits, and ultimately delivering outstanding customer satisfaction.

Non-stock item management enhances your ability to provide non-stock sales without inadvertently building unwanted inventory. Improves sales force accountability too!

Discover and ditch dead stock with DDI's automatic inventory ranking. The system will rank your inventory according to industry leading business rules, providing a clear picture of what inventory items are important, not so important and truly dead stock. Many distributors pay for their technology investment with this alone!

Returned goods management walks customer returns through a well-defined and controlled process, ensuring that vendor returns are never over looked, and desired handling fees are imposed.