Benefits

Become A Customer Service Leader
Integrated Point-of-Sale System provides the features and workflow you need to combine your commercial distribution business with profitable cash-and-carry / retail trade.

Cashier Functionality including integration with high-speed receipt printers, barcode scanners, cash drawers, signature capture pads, and credit card swipers.

Deposit Management for special-order / non-stock item sales

Order Fulfillment System
With DDI, any customer service representative can respond to a customers order status question. Track special order items in a single-screen display and see: purchase order requested / on- PO / received / staged or shipped. Eliminate paper folders filled with vague and incomplete order status notes.

Streamlined Project Management
AutoQuotes integration imports complex AutoQuotes projects into the DDI System. Automatically builds products and product lines as needed, cross checking against your existing products. Constant enhancements include support for the importing the entire AQ product file.

Order staging with staging labels, ship with future billing, bill in advance, partial shipments, and ship-complete only, are examples of features that deliver integrated project management.

Improve Communications
Task Messaging delivers user-specific tasks and information directly to your screen. Minimize paper printouts and replace them with real-time, actionable on-screen follow-up's.

DDI System ties together order status, sales history, credit history and customer contact history into a comprehensive Customer Relationship Management (CRM) system

Build Sales
Opportunity Manager analyzes your customer sales history, finding ‘due-to-buy’ products that are beyond your customer’s usual buying pattern. DDI’s unique Opportunity Manager presents these customers to your field and telephone sales force, displaying customer status, opportunity information for re-order, or accepting a next-call follow-up date

Effectively Manage Your Inventory Investment
Automated triggers based on system-calculated minimums ensures tightly controlled inventory levels and improved ROI. DDI System calculates minimums, reorder quantity and lead times for you. Demand forecasting streamlines purchasing with low-inventory e-mail notification, and on-screen replenishment worksheet.